Poly Studio G62 Dubai

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Poly Studio G62 Dubai — modular video conferencing codec, IP ceiling microphones, multi-camera large room system UAE
HP Poly Studio G62 · Dubai & UAE · Authorized Partner · Since 2010

Poly Studio G62 Dubai — The Modular Codec for Rooms That Need More Than a Video Bar

The brief says ceiling microphones. No hardware on the table. Three camera positions. Biamp managing the speakers. The room is too complex for a video bar and doesn't have a single legacy Polycom component that needs preserving. The G62 is exactly what this room requires — and nothing more than what it requires.

Who this page is for: AV integrators mid-specification and IT managers building a procurement case. The G62 sits between the X72 (all-in-one video bar) and the G7500 (flagship modular codec). If you need to understand where G62 fits, what it connects to, when to specify it over the G7500, and what a configured system costs in AED — this page covers all of it. If you are looking for a standard conference room system for under 12 people, the HP Poly video conferencing page is the right starting point.

G62 in stock Dubai — same-week delivery & installation UAE
HP Poly Authorized Partner
G62 stocked Dubai
IP ceiling mics installed
AV integrators welcome
All 7 Emirates
G62 vs G7500 · The Decision That Matters Most

When to Specify the G62. When to Specify the G7500.

The most common specification error in Dubai large room deployments is recommending the G7500 for rooms that don't need what makes the G7500 worth its cost. The G62 runs the same VideoOS 5.0. It supports the same IP ceiling microphones, the same three IP cameras in Teams mode, the same Biamp and QSC DSP integration, the same Crestron room control from the TC10. The price difference between the two codecs alone is significant — and when the room doesn't need what separates them, that difference is waste.

Here is what separates them. Read the right column carefully before specifying either.

Capability Poly Studio G62 Poly Studio G7500
IP ceiling microphone tiles ✓ Up to 3 — via LLN + Netgear switch ✓ Up to 3 — via LLN + Netgear switch
IP cameras in Teams mode ✓ 3 simultaneous — VideoOS 4.5 ✓ 3 simultaneous — VideoOS 4.5
Biamp / QSC / Shure / Extron DSP ✓ USB-A or USB-C ✓ USB-A or USB-C
Crestron / QSC / Extron room control ✓ Via TC10 — VideoOS 4.5 ✓ Via TC10 — VideoOS 4.5
Auto Mic Switching ✓ VideoOS 4.6.1 ✓ VideoOS 4.6.1
DirectorAI Perimeter ✓ VideoOS 4.6 — E60 and E70 ✓ VideoOS 4.6
Poly Lens cloud management ✓ Included free ✓ Included free
VideoOS 5.0 / 2032 lifecycle ✓ Android 13 · Android 17 in 2028 ✓ Android 13 · Android 17 in 2028
Device Mode — USB-C laptop connection ✓ Windows and macOS — Not available
LLN port power Unpowered — Netgear switch required ✓ Powered LLN ports
EagleEye IV via HDCI — USB adapter only ✓ Native HDCI port — G7500 exclusive
EagleEye Director II — Not supported ✓ HDCI — G7500 exclusive
Legacy Polycom ceiling mic arrays — Not supported ✓ Via Microphone IP Adapter
Polycom SoundStructure — Not supported ✓ Via Microphone IP Adapter
TC10 controllers simultaneously Multiple — standard pairing Up to 4 — long boardroom tables
Native RS232 serial port USB dongle only — VideoOS 4.6.2 ✓ Native rear panel port
Third display in Zoom Rooms mode ✓ Three monitors supported ✓
AED cost — codec only Significantly lower than G7500 Premium — justified when legacy infra present

The decision in one question: Does the room have existing Polycom cameras (HDCI), Polycom ceiling microphone arrays, or SoundStructure — and are they worth keeping? If yes, G7500 is the only option. If no, G62 delivers the same IP ceiling mic, multi-camera, DSP, and room control capability at a lower codec cost.

Complete Specifications · Sourced from HP Official

Poly Studio G62 — What the Codec Contains and What It Connects To

The G62 is a compact modular codec — the compute and processing unit that sits behind the display, in a rack, or magnetically mounted under a table. It has no camera, no microphone, and no speaker of its own. Everything connects to it. That separation is exactly the point: cameras position where the room demands them, microphones sit in the ceiling where they belong, and the codec stays out of sight. What follows is the complete port and peripheral specification sourced from HP official documentation.

Port Reference — All Physical Connections
Primary Network

PoE+ LAN — RJ-45

Corporate network connection. Powers the entire codec via PoE+ — IEEE 802.3at/bt class 4, 5, or 6. One cable from the network switch does everything: network access and power. No power brick. No separate power cable.

Peripheral Network

LLN — RJ-45 (unpowered)

Connects IP cameras and IP microphones via the link-local network. Does not provide power — a Netgear AV Line M4250 GSM4210PD PoE switch is required to power connected IP peripherals. Maximum cable run per device: 91 metres CAT5e/6/7 STP.

Primary Display

HDMI-out 1 — 2.0

Primary monitor output. Far-side video. Drives up to 4K UHD. The main display in any standard G62 room configuration.

Secondary Display

HDMI-out 2 — 2.0

Second monitor output. Content sharing display or meeting roster in dual-screen configurations. In Zoom Rooms mode, a third HDMI display can be added for three simultaneous screen outputs.

Content / Camera Input

HDMI-in — 2.0

Wired content source or HDMI camera input. Laptop presentations over HDMI, HDMI-connected PTZ cameras, or any HDMI signal source connect here.

Multi-Purpose — Device Mode

USB-C — 5Gbps · DisplayPort Alt Mode

The port that makes the G62 unique. In Device Mode, a Windows or macOS laptop connects via USB-C and the room's cameras, microphones, and speakers become the laptop's peripherals. Also supports DisplayPort Alt Mode video input at 4K 30Hz.

Camera / DSP (×2)

USB-A — 5Gbps (USB 3.0)

Two USB-A ports connect USB cameras or USB audio DSP processors. Biamp, QSC Core Series, and Shure IntelliMix P300 connect here. E70 and E60 cameras also connect via USB-A when not using the LLN IP connection.

Analog Audio

3.5mm In + 3.5mm Out

Line-level analog input for a microphone source. Line-level analog output for an amplifier or passive speaker. Used when DSP integration via USB is not in the specification — or as a secondary analog output alongside the primary USB DSP.

Poly Studio G62 codec rear ports, EagleEye E60 camera, TC10 touch controller — Dubai UAE
Technical Specifications
Video

Video Quality & Bandwidth

Max resolution (TX/RX)4K 30fps from 2048 Kbps
1080p 60fpsfrom 1740 Kbps
1080p 30fpsfrom 1024 Kbps
Video standardsH.264 AVC · H.265 · H.264 SVC · H.239
Content inUHD · 1080p · 1680×1050 · 1280×1024
Content outUHD · 1080p · 720p
Network

Network & Connectivity

Ethernet speed100Mbps / 1G / 2.5G
ProtocolIPv4 · IPv6 · Auto-MDIX
Call bandwidthH.323/SIP up to 6 Mbps
Certificate mgmtSCEP — auto-renewal
Packet recoveryPolycom LPR technology
Management APIIP REST + CLI
Power

Power & Environment

Power methodPoE+ — single Ethernet cable
PoE classIEEE 802.3at/bt class 4, 5, or 6
Power draw30W (cl.4) · 45W (cl.5) · 60W (cl.6)
Operating temp0°C to 40°C
MountingMagnetic feet (included)
Optional mountMagnetic plate kit — sold separately
Platform

OS & Platform Certification

Operating systemAndroid 13 — VideoOS 5.0
Teams RoomsNative — certified
Zoom RoomsNative — certified
Other platformsDialpad · GoToRoom · RingCentral
Content sharingAirPlay · Miracast · HDMI · USB-C
Lifecycle2032 · Android 17 in 2028
Device Mode · Feature No UAE Competitor Page Mentions

One USB-C Cable. The Entire Room Becomes Your Laptop's Audio and Video.

Every G62 deployed in a room supports Device Mode natively. Connect a Windows or macOS laptop to the USB-C port on the G62 and the room's entire peripheral infrastructure — ceiling microphones, E70 cameras, room speakers — appear on the laptop as USB audio and video devices. The laptop's video conferencing application picks them up automatically: Webex, Google Meet, Zoom from a personal account, Microsoft Teams with a personal or guest account. Whatever the laptop is running, the room's hardware serves it.

This is not screen mirroring. This is full hardware handoff. The room becomes the laptop's peripheral set. One cable. No configuration required on the laptop side.

Visitor in a Dubai DIFC Office

The Client Who Brings Their Own Laptop

"The client arrives for a pitch review. They need to run the presentation from their own laptop on Google Meet — their organisation's platform, not ours. We have a G62 Teams Room. Five minutes before the meeting starts."

One USB-C cable from the G62 to the client's laptop. Google Meet on the laptop detects the G62's cameras and ceiling microphones as USB peripherals and selects them automatically. The E70 camera frames the room. The IP ceiling tiles pick up every voice around the table. The room's display shows the far side. The client runs their Google Meet call from their laptop — using a Teams-certified room's full hardware. No guest account required. No Teams configuration needed.

IT Manager Perspective

One Room, Two Use Cases, One Codec

"We run Teams natively for 90% of our meetings. But the board holds quarterly calls with an external law firm that uses Cisco Webex. We used to wheel in a laptop on a stand. Now we have a G62."

In native Teams Rooms mode, the G62 runs all standard internal meetings from the TC10 — one-touch join, calendar, room booking panel. When the Webex call comes in, the IT manager's laptop connects via USB-C. The same ceiling microphones, the same cameras, the same room speakers serve the Webex call — with full G62 hardware quality. The laptop disconnects after the call and the room returns to Teams Rooms mode immediately. No rebooking. No reconfiguration. No separate laptop stand.

Content sharing in Device Mode: The USB-C port supports DisplayPort Alt Mode — the laptop's screen can also be displayed on the room's monitors simultaneously alongside the video call. Full content sharing from the laptop, full room audio and video, one cable.

The Complete G62 Ecosystem · Every Component Explained

What a Fully Specified G62 Room System Contains

The G62 codec ships with an Ethernet cable and an HDMI cable. Everything else is specified separately — cameras, microphones, controllers, the network switch. That is intentional: every room is different, and a modular system lets the specification match the room rather than the other way around. This section covers the components that matter most and what to know before you specify them.

EagleEye E70 · Dual 4K · Primary IP Camera

The Right Camera for Most G62 Rooms

Dual 4K 20MP sensors — 120° wide-angle covering the full room, 70° telephoto tracking the active speaker. DirectorAI switches between them automatically based on voice activity. Connects to the G62 via LLN IP over the Netgear switch, or directly via USB-A. Up to 3 E70 cameras connect simultaneously in Teams mode via LLN (VideoOS 4.5).

Maximum 2 E70 via USB · or up to 3 via LLN in Teams mode · motorised privacy shutter

EagleEye E60 · Compact 4K · Secondary Zones

For Secondary Camera Positions That Don't Need Dual-Lens

Single-lens 4K camera — the practical choice for secondary camera zones in multi-zone deployments. Frame Presenter tracking on the E60 physically follows a presenter moving across a training room floor. USB or IP connection. A typical three-zone training room: one E70 at the primary presenter position, two E60 units covering the discussion areas.

Maximum 2 E60 via USB · Frame Presenter tracking · DirectorAI

Poly IP Ceiling Mic · SKU 875S1AA · Flush-Mount Tile

No Table Hardware. No Visible Microphone.

Flush-mount unit that sits inside a standard 600×600mm acoustic ceiling grid tile — invisible from below. Each tile connects via a single Ethernet cable (50ft plenum-rated cable included, 91m maximum run) to the Netgear GSM4210PD switch, then to the G62 LLN port. Acoustic Fence creates a virtual audio boundary directly below the tile. NoiseBlockAI and AEC run on the G62 codec across all tiles. Up to 3 IP ceiling or table microphones per G62.

Auto Mic Switching from VideoOS 4.6.1 · Acoustic Fence · paired in Device Management

Netgear AV Line M4250-9G1F-PoE+ · GSM4210PD

The Switch HP Poly Names by Model in the Admin Guide

HP Poly's G62 User Guide specifically names the Netgear M4250-9G1F-PoE+ (GSM4210PD) as the supported AV Ethernet switch for connecting IP peripherals to the G62 LLN port. Because the G62 LLN port is unpowered, the Netgear switch is mandatory for any multi-peripheral deployment — it provides both LLN data and PoE+ power to cameras and microphones from one device.

8× 1G PoE+ ports + 1× SFP · HP Poly officially recommended by model · required for G62 multi-peripheral

Poly TC10 · Touch Controller · Teams Panel

In-Room Control and Outside-Door Booking Panel

TC10 connects to the G62 via the corporate network — not the LLN port. One or more TC10 units can pair to a single G62. In-room: calendar, one-touch join, camera presets, DirectorAI Perimeter setup, Crestron/QSC room control triggers. Outside the door: Microsoft Teams Panel mode with room availability LED visible from distance. Note — connect TC10 to the corporate LAN, never to the LLN switch.

Multiple TC10 per G62 · Teams Panel mode · must be on TC firmware 6.0 or later

A2 Audio Bridge + A2 Table Mics

Table Microphones Without the IP Infrastructure

The A2 Audio Bridge connects to the G62 via Ethernet and powers a chain of A2 Table Microphones over the A2B proprietary bus. The A2 Table Mics are daisy-chainable, magnetically mount under or along the table edge, and support NoiseBlockAI with extended pickup range of up to 4.3 metres per mic. G62 supports up to 8 A2 Table Mics. The A2 ecosystem is an alternative to IP ceiling tiles for rooms where ceiling installation is not feasible.

Not compatible with G7500 — A2 is G62, X72, X52, X32 only

Third-Party DSP · Professional Room Audio

The Room Already Has Speakers. The G62 Connects to What Manages Them.

The G62 has a 3.5mm analog output and can drive a basic amplifier directly. For rooms with a professional speaker system already installed — ceiling speakers fed by a Biamp processor, a QSC Q-SYS system managing both audio and room control, a Shure P300 serving existing Shure ceiling microphones — the G62 hands audio off via USB and steps back. When the USB DSP is connected, the G62 disables its internal echo cancellation and the DSP's superior AEC takes over.

HP Poly documents four DSP platforms officially. Each has its own integration chapter in the G62 administrator guides.

Biamp · TesiraForte + Devio · USB-A or USB-C

Biamp — The Most Common Premium DSP in Dubai Boardrooms

When the G62 connects to a Biamp Tesira or Devio processor via USB, Biamp takes over all audio output. The G62's internal echo cancellation disables automatically — Biamp's AEC handles the full room. Speakers must connect to the Biamp processor, not to the G62's 3.5mm output. The Biamp handles everything from the USB connection outward; the G62 handles video, call management, and camera control inward.

Supported: TesiraForte Device Family · Devio Device Family

QSC Q-SYS · Core Series · USB + Room Control

QSC — Audio DSP and Room Automation From One Platform

QSC Q-SYS is the only platform in this list that handles both audio processing and room automation simultaneously. The Core processor connects to the G62 via USB for audio handoff, and the TC10 connects to the same QSC system via REST API for lighting, display, and HVAC control. One platform, two integration channels, one unified room experience.

Supported: Q-SYS Core 110f · I/O USB Bridge · NV-32-H · Core Nano · Core 8 Flex

Shure IntelliMix P300 · USB · Own Admin Guide Chapter

Shure — When Existing Shure Microphones Are Already Installed

The Shure IntelliMix P300 has a dedicated chapter in the G62 administrator guide — not a footnote. For rooms where Shure ceiling microphones feed into a P300, the G62 connects via USB and the P300 handles the complete audio chain: Shure mics in via XLR, processed audio out to room speakers, call audio in via USB from the G62. The G62 handles video and platform management. The P300 handles everything audio.

Supported: Shure IntelliMix P300 Audio Conferencing Processor

Extron DMP / DTP3 · Full HID Mute Sync · VideoOS 4.6.1

Extron — Full Mute Sync Added VideoOS 4.6.1

VideoOS 4.6.1 (November 2025) delivered full audio and HID mute synchronisation between the G62 and Extron DMP and DTP3 processors. Before this firmware, muting on the TC10 did not synchronise with the Extron DSP mute state. Now they are fully linked: mute on the TC10, mute in Extron, mute in Teams. One state across all three. Extron also handles room control via TC10 — so a room with Extron DMP managing speakers also uses Extron for lighting and display through the same platform.

Supported: Extron DMP Series · Extron DTP3 Digital Signal Processors

Already have a DSP installed? WhatsApp us the model and we confirm the G62 integration path, USB connection type, and what the engineer configures on the G62 web interface. → WhatsApp DSP integration query

TC10 · Crestron · QSC · Extron · Lightware

The Room Configures Itself When the Call Starts

From VideoOS 4.5, the TC10 paired to the G62 becomes the single control point for the room — not just the video call, but the entire physical environment. Crestron, QSC Q-SYS, Extron, and Lightware all connect via REST API. When the meeting starts: the lighting scene changes, motorised blinds drop to presentation position, HVAC switches to occupancy mode, and the call joins — all from one tap on the TC10. When the call ends, the room resets.

Supported Room Control Systems · VideoOS 4.5

Four Platforms — All Native From TC10

  • →Crestron — the most installed building automation system in Dubai premium offices. Lighting, blinds, HVAC, AV switching from the TC10 screen.
  • →QSC Q-SYS — room control and audio DSP in one platform. TC10 triggers lighting and AV switching while the QSC Core handles audio output.
  • →Extron — full HID mute sync from VideoOS 4.6.1. Room control and audio DSP in one Extron system.
  • →Lightware — matrix switching and signal distribution control directly from TC10.
DirectorAI Perimeter · G62 + E70 or E60

Define Where the Camera Sees. And Where It Doesn't.

DirectorAI Perimeter on the G62 draws a virtual boundary in a live camera view directly on the TC10 screen. The camera AI only frames people inside the boundary — people outside are excluded from the frame entirely. VideoOS 4.6 added asymmetric configuration: left and right boundary distances set independently for off-centre rooms.

For a Business Bay boardroom with glass walls facing a trading floor: the Perimeter boundary excludes the trading floor side entirely. The boardroom call shows only boardroom participants. Permanent. No camera operator. Five minutes to configure on the TC10.

G62 vs G7500 for room control: Both support identical Crestron, QSC, Extron, and Lightware integration via TC10. The one difference: G7500 has a native RS232 serial port for legacy room control processors. G62 added RS232 via USB dongle in VideoOS 4.6.2 — functionally equivalent for modern processors. → WhatsApp about Crestron integration

Four Deployment Scenarios · Project Specifier Angle

Real Rooms. Real Briefs. Why the G62 Is the Right Answer.

These use cases are written from the specifier's view. Each one represents a real project type that IT managers and AV integrators encounter in Dubai large room deployments — and each one is a room where the G62 is the specific right answer, not the G7500 and not a video bar.

Scenario 01

New-Build DIFC Boardroom · Ceiling Mics · Biamp Already Specified

"The boardroom brief is clear: no table hardware, ceiling microphones, Biamp TesiraForte managing the room speakers, Crestron controlling the blinds. There's no legacy Polycom infrastructure — everything is new. The AV consultant has quoted a G7500. The IT manager is asking whether it's the right call."

It isn't. This room has no HDCI cameras to preserve, no legacy ceiling mic arrays, no SoundStructure. Every capability the brief requires — IP ceiling mics, Biamp USB integration, Crestron from TC10, three IP cameras in Teams mode — the G62 delivers identically to the G7500. The codec cost difference is meaningful. For a new-build room with no legacy infrastructure, specifying a G7500 is specifying capabilities the room will never use.

System: G62 · Components: E70 IP cameras + IP ceiling tiles + Netgear switch + TC10 + Biamp USB
Scenario 02

Multi-Platform Training Room · Teams Native + Webex Client Visits

"The training room runs internal sessions on Teams. External client presentations happen quarterly on Cisco Webex. The Webex calls come from the client's laptop, not our system. We need the room to handle both without a separate AV setup for client days."

G62 in Teams Rooms native mode for all internal sessions. When the client arrives with their laptop, one USB-C cable from the G62 gives the laptop full access to the room's cameras, ceiling mics, and speakers via Device Mode. The client runs their Webex call from their laptop — using the G62's full hardware quality. When the call ends, the laptop disconnects and the room returns to Teams Rooms mode immediately. Two use cases. One codec. No separate hardware for client days.

System: G62 · Key feature: Device Mode via USB-C for client Webex sessions
Scenario 03

Divisible Conference Room · Two Independent Calls

"The room splits in two with an operable partition. As a full room it seats 25. Split, it seats two separate groups of 12. The brief requires independent video conferencing on both sides when the partition is closed — and a single unified system when it's open."

One G62 codec. Two independent microphone arrays — one IP ceiling tile zone per room half, each with its own Acoustic Fence boundary. Two camera inputs covering each half independently. When the partition is open: one call, full room, full coverage. When closed: two simultaneous Teams calls, each with their own mic array and camera input, managed from the same codec. One Poly Lens profile. One maintenance contract. Half the hardware cost of two separate systems.

System: G62 · Components: Dual ceiling mic zones + dual camera inputs + Acoustic Fence per zone
Scenario 04

Multi-Site IT Deployment · Dubai + Abu Dhabi + Riyadh

"Eight G62 systems across three countries. The IT team is in Dubai. A firmware update needs to push to all eight simultaneously. We need remote visibility on device health without flying an engineer to Riyadh every time a camera drops frames."

Poly Lens — included free with every G62 — surfaces device health, call quality scores, and firmware status for all eight systems from one cloud dashboard. The firmware push goes to all eight rooms simultaneously from a single browser session in Dubai. A camera health alert in the Riyadh system appears in Poly Lens before it fails a call. SCEP certificate management automates renewal across all sites without manual intervention. The G62's 2.5G Ethernet ensures the management connection is never the bottleneck on any site.

System: G62 × 8 · Platform: Poly Lens + SCEP + zero-touch deployment
AED Pricing · G62 System Configurations

Poly Studio G62 Dubai — AED Price Ranges by Configuration

All prices in AED. Ranges reflect hardware supply and room complexity. Installation, commissioning, Teams/Zoom configuration, and Poly Lens setup are quoted per site after a survey — ceiling height, cable run lengths, DSP scope, and room control integration all affect installation cost. WhatsApp the room brief for a same-day component-level price list.

Entry Configuration

G62 + E70 + TC10

Single camera · no ceiling mics · standard large room

G62 codec + Netgear switch
1× E70 IP camera
1–2× TC10 controllers
Installation + Teams commissioning
AED 18,000 – 28,000
→ WhatsApp for quote
Most Specified
Standard Configuration

G62 + E70 + Ceiling Mics + TC10

IP ceiling mics · multi-camera · full modular

G62 codec + Netgear switch
2–3× E70 IP cameras
2–3× IP ceiling mic tiles
2× TC10 + installation
AED 35,000 – 60,000
→ WhatsApp for quote
Full Integration

G62 + Full Ecosystem + DSP + Crestron

Ceiling mics · 3 cameras · Biamp/QSC · room control

G62 + 3× E70 + Netgear switch
3× IP ceiling mic tiles
Biamp or QSC DSP integration
Crestron/QSC room control + TC10
AED 65,000 – 120,000
→ WhatsApp for quote

AV integrators and resellers: Component pricing for G62 codec, E70/E60 cameras, IP ceiling mic tiles, Netgear switches, and TC10 controllers available same business day. WhatsApp the component list and quantity. → WhatsApp trade enquiry

From Brief to Commissioned Room

G62 Installation — What It Involves in a Dubai Large Room

A G62 installation is not a video bar installation. IP camera positioning, ceiling tile placement and cable routing through plenum space, Netgear LLN switch configuration, USB DSP connection and audio mode activation, Crestron API integration, TC10 commissioning, and Poly Lens zero-touch profile deployment all happen before the first meeting. We stay until a live call tests every component.

1

Site Survey

Room dimensions, ceiling type, existing DSP model, Crestron processor model, cable routes, network point locations. Confirmed before any hardware is ordered.

2

Staging & Zero-Touch

Poly Lens zero-touch deployment profile configured before delivery — Teams account, camera presets, mic config. System downloads its configuration on first network connection.

3

Install & Integrate

Ceiling tile placement and cable routing. IP camera mounting and LLN pairing. Netgear switch configuration. USB DSP connection and audio mode. Crestron API integration and TC10 room control setup.

4

Live Test & Commission

Live call test — all cameras switching, all ceiling mic zones audible at far end, TC10 controllers functional, DSP audio through room speakers, Crestron triggers firing, Poly Lens shows all devices green.

Frequently Asked Questions

G62 Questions — General and Technical

General Questions
What is the Poly Studio G62 and how is it different from a video bar?
A video bar — like the Poly Studio X52 or X72 — combines the camera, microphone, speaker, and compute into one unit that mounts above the display. Everything is integrated. The G62 is a modular codec: a separate compute unit that connects to independent cameras, microphones, and speakers positioned wherever the room requires them. The camera goes where the room needs a camera. The ceiling microphones go in the ceiling. The codec sits behind the display or in a rack. That separation is what makes the G62 capable of configurations a video bar physically cannot support — ceiling mics, multiple IP camera positions, DSP audio integration, and Device Mode USB-C laptop connection.
Should I choose the G62 or the G7500 for a new-build boardroom?
If the room is a new build with no existing Polycom infrastructure, the G62 is very likely the right answer. The G62 and G7500 share identical IP ceiling microphone support (up to 3), identical 3-camera Teams mode support (VideoOS 4.5), identical Biamp/QSC/Shure/Extron DSP integration, and identical Crestron/QSC room control from the TC10. The G7500 adds EagleEye IV HDCI camera support, EagleEye Director II, legacy Polycom ceiling mic array compatibility via the Microphone IP Adapter, and up to 4 TC10 controllers simultaneously. If none of those apply to the room, the G62 delivers the same functional result at a lower codec cost. WhatsApp us the room brief and we confirm the specification.
What does Device Mode do and when would we use it?
Device Mode turns the G62 into an external USB audio and video accessory for a connected laptop. Connect a Windows or macOS laptop to the USB-C port on the G62 and the laptop's video conferencing application — Google Meet, Cisco Webex, Zoom from a personal account, any platform — detects the G62's cameras and microphones as USB devices. The room's hardware serves the laptop's call instead of the G62's native Teams or Zoom Rooms. This is useful for any room that needs to support both a native Teams Rooms mode for standard meetings and a laptop-driven mode for calls on external platforms or guest usage. One USB-C cable. No configuration required on the laptop side.
How many IP ceiling microphone tiles does a G62 room need?
A practical guideline: one IP ceiling tile per 3–4 metres of table length. A 10-metre boardroom table typically needs 3 ceiling tiles — one at each third. A 6-metre conference table typically needs 2. The G62 supports a maximum of 3 IP ceiling or table microphones. Tiles position directly above the table to maximise direct pickup and minimise reflected sound from hard surfaces. Auto Mic Switching (VideoOS 4.6.1) coordinates all tiles — only the tile above the active speaker activates. Final tile count is confirmed on site survey based on ceiling height, table geometry, and room acoustics. WhatsApp us room dimensions for a same-day tile count recommendation.
Which areas in the UAE do you supply and install the Poly Studio G62?
Polycom Dubai supplies and installs the Poly Studio G62 across all seven UAE emirates, with active large room and boardroom installations spanning Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain since 2010. As of 2026, our Dubai installation coverage includes Business Bay, DIFC, Jumeirah Lake Towers (DMCC/JLT), Barsha Heights (TECOM), Dubai Internet City, Dubai Media City, Dubai Silicon Oasis, Downtown Dubai, Sheikh Zayed Road, Jebel Ali Free Zone (JAFZA), Dubai Airport Free Zone (DAFZA), Dubai Investment Park, Dubai Healthcare City, Dubai Knowledge Park, Al Quoz Industrial, Ras Al Khor, Dubai South, Dubai World Trade Centre, Al Garhoud, Bur Dubai, and Deira. Outside Dubai: Abu Dhabi including Musaffah, ADGM, and Khalifa Industrial Zone; Sharjah including SAIF Zone and Hamriyah Free Zone; Ras Al Khaimah including RAKEZ; and Fujairah Free Zone. Same-day site survey available across Dubai and Sharjah. Abu Dhabi and northern emirates scheduled with 1–2 days notice.
Do you export the Poly Studio G62 outside the UAE?
Yes. The G62 is available from Dubai stock for export across 43 countries in the Middle East, Africa, and Central Asia. Middle East and North Africa: Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, Iraq, Jordan, Lebanon, Egypt, and Afghanistan. Sub-Saharan Africa: Kenya, Nigeria, Uganda, Ghana, Tanzania, Ethiopia, Senegal, Cameroon, Rwanda, Burundi, Djibouti, Togo, Benin, Congo DR, Gabon, Angola, Zambia, Zimbabwe, Mozambique, Botswana, Malawi, Namibia, Mauritius, Seychelles, and Chad. Central Asia and Caucasus: Azerbaijan, Armenia, Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, Tajikistan, and Georgia. EXW and CIF pricing. Export documentation provided. WhatsApp destination country and quantity for a same-day freight quote.
Technical Reference — AV Integrators & IT Professionals
How does the LLN port on the G62 work and what switch is required?
The LLN (Link-Local Network) port on the G62 is a dedicated peripheral network port, separate from the primary corporate LAN RJ-45. It creates an isolated network for Poly IP cameras and microphones — those peripherals do not get corporate network access through it. The G62 LLN port is unpowered: it passes data but not PoE power. For multiple IP peripherals, connect the Netgear AV Line M4250-9G1F-PoE+ (GSM4210PD) — the only officially recommended switch — to the LLN port. The switch then provides both LLN data and PoE+ power to all connected cameras and microphones. For a single IP peripheral, a PoE injector can substitute for the switch. Maximum cable run per device: 91 metres CAT5e/6/7 STP. Note: TC10 and TC8 controllers must connect to the corporate LAN, never to the LLN switch.
How many cameras can the G62 support simultaneously and what connection types?
Via USB-A: up to 2 E70 cameras, or up to 2 E60 cameras, or up to 2 EagleEye IV USB cameras — USB cameras cannot be mixed across types. Via LLN IP: up to 3 simultaneous IP cameras in Microsoft Teams Rooms mode (VideoOS 4.5 — confirmed in HP Poly VideoOS 4.5 release notes). USB and LLN IP cameras cannot be combined in the same deployment. Via HDMI-in: one HDMI camera or content source. Whichever connection method is chosen must be consistent across all cameras in the room. Note: EagleEye IV via HDCI is not supported on the G62 — that is a G7500-exclusive connection. The G62 accepts EagleEye IV only via USB adapter.
What Poly Lens capabilities does the G62 support for IT management?
Poly Lens is included free with every G62 and provides full remote management from a cloud dashboard: device health monitoring with call quality scores per session, simultaneous firmware push across all enrolled G62 systems, zero-touch deployment profiles that configure a factory-reset system automatically on first network connection, SCEP certificate management for automated PKI certificate renewal without manual intervention, and integration with Microsoft Intune for organisations running Teams Rooms on Android management through Intune. For multi-site deployments with G62 systems in Dubai, Abu Dhabi, and Riyadh, one IT administrator manages all sites from a single Poly Lens dashboard without travel.
What content sharing methods does the G62 support?
Four methods simultaneously available: Apple AirPlay for Mac and iOS devices — no dongle, no cable; Miracast for Windows laptops — built-in, no hardware add-on; HDMI-in for wired laptop connection to the content input; and USB-C with DisplayPort Alt Mode — the laptop's screen shares via the USB-C cable at 4K 30Hz, the same cable used for Device Mode audio/video. A meeting room attendee can share content from an iPhone via AirPlay, a Windows laptop via Miracast, a MacBook via HDMI, or a laptop in Device Mode via USB-C — all four methods without any additional hardware.
Does installation of the G62 include DSP configuration and Crestron integration?
DSP USB integration — connecting Biamp, QSC, Shure, or Extron to the G62 and activating USB audio mode in the G62 system web interface — is included in every installation where the DSP is present. Crestron A/V control integration via the TC10 REST API (lighting, blinds, HVAC triggers) is included at standard installation. New Crestron programme development from scratch — when no existing Crestron programme manages the room — is scoped separately after survey. If a Crestron processor already manages the room and HP Poly control commands are being added to an existing programme, that Crestron work is scoped and quoted before installation begins. WhatsApp the Crestron processor model and what it currently manages for a scoping confirmation.
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Regional Supply · Dubai to MEA

Poly Studio G62 — Dubai Supply Hub for MEA

G62 stocked in Dubai for same-week dispatch across 43 countries with full export documentation.

Gulf & Middle East

Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, Iraq, Jordan, Lebanon, Egypt, Afghanistan. G62 dispatched from Dubai stock. Component pricing for AV integrators across KSA and Gulf. EXW and CIF pricing available.

Sub-Saharan Africa

Kenya, Nigeria, Uganda, Ghana, Tanzania, Ethiopia, Senegal, Cameroon, Rwanda, Burundi, Djibouti, Togo, Benin, Congo DR, Gabon, Angola, Zambia, Zimbabwe, Mozambique, Botswana, Malawi, Namibia, Mauritius, Seychelles, Chad. Full manufacturer warranty. Certificate of origin included.

Central Asia & Caucasus

Azerbaijan, Armenia, Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, Tajikistan, Georgia. EXW and DDP pricing. Commercial invoice and certificate of origin provided. WhatsApp destination and quantity for same-day freight quote.

About Poly Studio G62 Dubai

Polycom Dubai is an HP Poly authorized partner supplying and installing the Poly Studio G62 in Dubai and UAE since 2010. The Poly Studio G62 (SKU 99T09AA#AC3) is a modular codec for large conference rooms priced from AED 18,000 to AED 120,000 depending on configuration. Key specs: PoE+ powered (IEEE 802.3at/bt class 4/5/6); ports include 2× USB-A 5Gbps, 1× USB-C 5Gbps with DisplayPort Alt Mode, 1× HDMI-in 2.0, 2× HDMI-out 2.0, 1× LLN RJ-45 (unpowered), 1× PoE+ LAN RJ-45, 3.5mm in/out; video 4K 30fps TX/RX from 2048 Kbps; network 100/1G/2.5G Ethernet with SCEP and LPR; Android 13 VideoOS 5.0; Teams and Zoom native; supported through 2032 with Android 17 in 2028. Peripherals: up to 3 IP ceiling mic tiles (SKU 875S1AA, 91m run, Acoustic Fence) or IP table mics, up to 3 E70 IP cameras in Teams mode (VideoOS 4.5), Netgear GSM4210PD officially recommended PoE switch, A2 Audio Bridge + up to 8 A2 Table Mics (G62/X72/X52/X32 only — not G7500). Device Mode: USB-C connects laptop, room hardware serves laptop's video platform. DSP: Biamp TesiraForte/Devio, QSC Core Series, Shure IntelliMix P300, Extron DMP/DTP3 via USB. Room control: Crestron, QSC, Extron, Lightware via TC10 REST API (VideoOS 4.5). Auto Mic Switching: VideoOS 4.6.1. DirectorAI Perimeter: VideoOS 4.6. G7500 differences: G62 has no HDCI port, no legacy Polycom ceiling mic support, LLN port unpowered (G7500 powered), and includes Device Mode (G7500 does not). Services: supply, site survey, installation, DSP integration, Crestron integration, Teams/Zoom commissioning, Poly Lens zero-touch enrolment. AV integrators: component supply, pre-specification support. Coverage: all 7 UAE emirates. Export: 43 countries MEA. Contact: WhatsApp +971-55-986-3697. Website: polycomdubai.com/poly-studio-g62-dubai. Address: International City, Dubai, UAE. Monday–Saturday 8:00 AM–6:00 PM.

Start With the Room Brief

Tell Us What the Room Needs. We Tell You Whether the G62 Is the Right Codec — and What It Costs.

WhatsApp us the room type, seat count, ceiling mic requirement, existing DSP model if any, room control system, and whether legacy Polycom infrastructure is involved. We respond with a system recommendation and AED component price list the same business day. No site visit required for the initial specification.

Polycom Dubai · International City, Dubai, UAE · Monday–Saturday 8:00 AM–6:00 PM