Microsoft Teams Rooms Dubai

Microsoft Teams Rooms Dubai — HP Poly certified Teams Rooms system, TC10 controller, UAE meeting room installation
HP Poly · Teams Rooms Certified · VideoOS 5.0 · Dubai & UAE

Microsoft Teams Rooms Dubai — HP Poly Certified. One Touch. Every Room.

Your company is on Microsoft Teams. The licences are active. The software works on laptops. The one place it doesn't work properly is the meeting room — because the hardware in it connects to Teams via SIP, which is not the same thing as Microsoft Teams Rooms, and the people on the other end of every call already know it. HP Poly certified Teams Rooms systems. Installed across all seven UAE emirates.

Microsoft Teams Rooms Certified
VideoOS 5.0 · Android 13
Support to 2032 documented
All 7 Emirates covered
Polycom upgrade specialists
The Distinction That Changes Everything

Certified vs Compatible — Why It Matters in Your Meeting Room

Before you buy anything, understand this one difference. It determines whether your meeting room stays current for the next six years — or whether you're back in this conversation in eighteen months.

"Compatible" means the system can make a Teams call. The Polycom Group Series your office has had since 2016 is compatible with Teams. It connects via SIP. The call goes through. And then the problems start. No one-touch join. No calendar integration. No live captions. No recording. No AI summaries. No Teams Rooms feature updates — ever. Every time Microsoft releases something new for Teams Rooms, compatible systems receive nothing. The gap between what your room can do and what a properly certified room can do grows every month, invisibly, until it becomes a boardroom embarrassment.

"Certified" means Microsoft has specifically tested the hardware — audio quality in noisy environments, video performance, touch controller responsiveness, calendar integration with Exchange, one-touch join behaviour, security posture — and issued the hardware a certification that is renewed with every major Teams update. A certified HP Poly system on VideoOS 5.0 receives every Teams Rooms update automatically. It stays current. It stays supported. Your investment compounds over time instead of depreciating.

✓ HP Poly Teams Rooms Certified

What certified gives your room

  • One-touch join from the TC10 controller — tap the meeting on screen, call starts
  • Calendar integration with Exchange and Outlook — today's meetings appear on the controller before anyone walks in
  • Live captions in every Teams call — built-in, no configuration needed
  • Meeting recording and intelligent recap — available directly from the room system
  • Teams Admin Center visibility — IT can see the room's health from the Microsoft portal
  • Every Teams Rooms feature update — delivered automatically as Microsoft releases it
  • Microsoft's enterprise security framework — applied to the room hardware directly
  • Certified through 2032 on VideoOS 5.0 — documented, published roadmap
✗ SIP-connected "compatible" system

What SIP-compatible misses

  • No one-touch join — someone dials in manually every time
  • No calendar integration — no meeting list on any controller screen
  • No live captions — the feature simply does not exist in SIP mode
  • No recording from the room — must use a laptop workaround
  • No Teams Admin Center visibility — IT is blind to the room's status
  • No Teams Rooms feature updates — the room is frozen at the Teams version from when it was configured
  • No Microsoft security updates — the hardware operates outside Microsoft's management framework
  • No lifecycle commitment — certification could be deprecated at any update

The honest question: If your current system dials into Teams via SIP, it is in the right column above. The hardware isn't broken. But it isn't a Microsoft Teams Rooms system. It is a video conferencing system that can make a Teams call. The difference is felt by every person who walks into your meeting room.

Eight Situations. Eight Solutions Nobody Has Written About.

How HP Poly Teams Rooms Features Solve Real Dubai Office Problems

These are features documented in HP Poly's firmware release notes and admin guides — combined in ways that solve problems your Dubai office has right now. None of these appear on any other supplier page in the UAE.

Use Case 01

The Camera That Shows the Whole Corridor

"Our glass-wall meeting room looks professional. On every Teams call, remote participants watch blurred figures walking past in the background. The client already asked about it twice."

Every glass-wall meeting room in Dubai's open-plan offices has this problem. The camera sees corridor traffic. It is unprofessional, distracting, and completely solvable — with a feature most people have never heard of.

DirectorAI Perimeter lets an administrator draw a boundary zone directly on the TC10 screen. The camera's AI only tracks people inside that zone. Anyone outside it — corridor walkers, adjacent desks, the area behind the whiteboard — is excluded from framing entirely. The boundary is set once in Admin Settings. Ten minutes. A glass-wall room becomes a clean, contained meeting space. The corridor stays invisible.

Use Case 02

The Floor Where Nobody Knows Which Room Is Free

"Every morning someone walks between five rooms to find an empty one. By the time they find it, the meeting they were booking it for has already started on someone's laptop."

The TC10 touch controller has a mode most people don't know exists. Mounted outside the room door in standalone Microsoft Teams Panel mode, it displays the room's Exchange calendar — current meeting, next meeting, full day availability. The LED status bars on the left and right edges of the screen light green when the room is free and red when it is occupied. Visible from 10 metres down the corridor without reading the screen.

The same TC10 that operates as the in-room Teams Rooms controller on one side of the door is the room booking panel on the other. One device. Two modes. No additional hardware cost. The floor where nobody knew which room was free becomes a floor where everyone knows at a glance.

Use Case 03

The Premium Boardroom That Sounds Hollow on Every Call

"The boardroom cost a lot to fit out. Marble floors, glass walls, high ceiling. It looks impressive. Every Teams call sounds like everyone is at the bottom of a stairwell."

HP Poly's firmware release notes contain a specific feature for this exact problem: Sound Reflection Reduction. It is a software toggle in the VideoOS system web interface, designed specifically for rooms with hard reflective surfaces — marble floors, glass walls, high ceilings. When combined with DirectorAI's AI noise blocking and VideoOS 5.0's multi-microphone audio mixing, the system compensates for the room's acoustic characteristics in real time.

The premium DIFC boardroom that sounds hollow on Teams calls has a firmware toggle that addresses it directly. No acoustic panels. No contractor. No additional cost. The feature is documented and available. It takes five minutes to enable. Most Dubai IT managers don't know it exists because nobody has told them.

Use Case 04

The 20-Person Boardroom With One Controller at the Wrong End

"Our boardroom seats 22 people. The TC10 is at the head of the table. The senior partner who sits at the far end has to walk to the front every time he wants to end a call. He's mentioned it three times."

The HP Poly G7500 supports up to four TC10 controllers simultaneously on a single codec. One at each end of the table. One on the side credenza. One mounted outside the room door as the Teams Panel. Every person in the room has a controller within reach. The IT configuration is identical to a single controller — Poly Lens manages all four from the same profile. No additional server. No additional license.

The cost of three additional TC10 units is a fraction of the boardroom fit-out. The senior partner who had to walk to the front of the room never mentions it again. That is what a properly specified G7500 boardroom looks like.

Use Case 05

Windows Update at 67% Five Minutes Before the Client Call

"The PC in our meeting room decided to install updates this morning. The client was waiting on Teams. We used someone's laptop. The screen share resolution was terrible. The client saw all of it."

Every meeting room that runs a Windows PC to host Teams has this anxiety. Patch Tuesday. Antivirus scans at 9AM. Disk failures before the board meeting. The PC is another machine to manage, update, secure, and replace on a lifecycle that has nothing to do with your meeting room needs.

HP Poly X-series and G-series systems running VideoOS 5.0 on Android 13 run Teams Rooms natively — no PC in the room at all. The system IS the computer. Android 13 doesn't do Windows Update mid-call. It doesn't run antivirus. It doesn't need a district IT engineer to patch it. Poly Lens manages firmware updates across all rooms simultaneously, on a schedule IT controls, during hours that don't affect meetings. The PC anxiety disappears because the PC is no longer there.

Use Case 06

Ten Rooms Commissioned Without IT Visiting Any of Them

"We're fitting out two floors simultaneously. The contractor wants the AV hardware installed during the build. Our IT manager will be in Abu Dhabi all of next week. Someone has to configure 10 systems."

With Poly Lens zero-touch deployment, the IT manager configures all settings in a Poly Lens device profile before the hardware ships to site — Teams resource account, calendar sync, DirectorAI preferences, audio settings, network configuration. When each system connects to the building network on first boot, it downloads the profile automatically and applies every setting without human intervention.

Ten rooms reach the same configured state without IT visiting a single one. The contractor installs the hardware. The systems configure themselves. IT reviews the Poly Lens dashboard the following morning and sees ten green rooms. The IT manager in Abu Dhabi stays in Abu Dhabi.

Use Case 07

The DIFC Office Where Every Device Must Carry a Valid Certificate

"Our compliance team requires valid digital certificates on every network-connected device. The last time a certificate expired on a meeting room system, IT spent half a day manually renewing across six rooms."

HP Poly's SCEP (Simple Certificate Enrollment Protocol) integration automates certificate management entirely. Certificate enrollment happens automatically when devices first join the network. Renewal happens automatically when certificates approach expiry. Poly Lens pushes the SCEP configuration policy to every device simultaneously. 3072-bit certificates are supported for enhanced security strength — above the previous 2048-bit standard.

The compliance team's requirement for valid device certificates across all meeting rooms is met without any manual IT intervention per device. For regulated financial services firms in DIFC, ADGM, or government entities — this is a procurement requirement, not a preference. HP Poly has it documented and deployable.

Use Case 08

The IT Director Who Sees Problems Before the CEO Does

"We find out about meeting room problems when someone sends a complaint email. By the time IT investigates, the meeting that had the problem happened three days ago. We're always reacting, never ahead of it."

The Poly Lens Room App for Microsoft Teams Rooms gives IT two layers of visibility in one dashboard. The device layer — from Poly Lens — shows camera status, audio performance scores, firmware version, and device health for every HP Poly system in the fleet. The platform layer — from Teams Admin Center — shows call quality, network performance, and Teams app status from the Microsoft side.

A meeting room in the Abu Dhabi office that consistently shows degraded audio quality scores surfaces in Poly Lens on Monday morning before the first user complaint arrives. IT identifies the issue — microphone sensitivity setting, network packet loss, outdated firmware — and resolves it remotely before Tuesday's board call. The IT director who shows the CEO a dashboard with 20 green rooms has a different kind of Monday than the one who opens their email to three complaint messages.

HP Poly Microsoft Teams video conferencing Dubai Abu Dhabi — meeting room with Teams display, TC10 controller, video bar
HP Poly Teams Rooms Systems · Choose by Room Size

The Right System Starts With the Room. Not the Spec Sheet.

Every system below is Microsoft Teams Rooms certified on VideoOS 5.0, runs Android 13, and carries HP Poly's documented support commitment through 2032. The difference between them is room size and camera architecture — not platform or certification level. Choose by room. The system follows.

Small Rooms · 4–8 People
🏠

Poly Studio X32

Focus rooms · Huddle spaces · X30 replacement

The small room that used to mean a laptop propped on a pile of notebooks, pointing at the ceiling. The X32 replaces that permanently. One PoE cable — power and network — is all that connects it. It boots into Microsoft Teams Rooms. The TC10 controller shows the day's Outlook calendar. Someone taps the meeting. The call starts. DirectorAI frames the room automatically. No one touches a laptop. No one hunts for a cable. The room that nobody wanted to book because setup was painful becomes the room that just works.

Camera4K · DirectorAI
Teams certAndroid 13 · VideoOS 5.0
PC requiredNo
Support to2032
ReplacesX30 · Group 300
AED 8,000 – 15,000
Large Rooms · 12–25 People
🏛

Poly Studio X72

Large conference rooms · Training rooms

The large conference room has always been the hardest room to equip properly for Teams. One camera at one end makes the people at the far end a blurred row of faces. PTZ cameras require an operator. The X72 solves this architecturally. Two 4K cameras in a single unit. A 120-degree wide-angle lens covers the full room. A 70-degree telephoto focuses on the active speaker. DirectorAI switches between them based on who is talking — automatically, continuously. VideoOS 5.1 (expected Q3 2026) adds predictive switching using AI to anticipate speaker changes before they happen. Remote participants see the right person. Always.

CamerasDual 4K · 120° + 70° · DirectorAI
Teams certAndroid 13 · VideoOS 5.0
VideoOS 5.1Q3 2026 — predictive switching
Support to2032
AED 25,000 – 45,000

⚠ X30 & X50 — Microsoft Teams certification expires September 2026

If you are looking at Poly Studio X30 or X50 — stop. Both run Android 10 and will not receive VideoOS 5.0. Their Teams certification expires September 2026. After that, no updates, no security patches, no new Teams features. The X32 and X52 are priced comparably and are certified through 2032. Any supplier still selling X30 or X50 without this warning is not looking after your interests.

Boardroom & Modular Systems

Boardrooms, Auditoriums & Complex Spaces

Boardroom · 20–50+ People · Fully Modular

Poly Studio G7500

Microsoft Teams Rooms certified · Up to 4 TC10 controllers · Replaces Polycom Group 700 & HDX

The G7500 is where all-in-one video bars stop being the right answer. When the room seats 30 people around an executive table and the CEO sits 10 metres from the screen — a video bar's camera, positioned at display height, cannot frame everyone meaningfully. When the training centre splits into two independent spaces — a single all-in-one system cannot run two simultaneous calls. The G7500 was built specifically for these rooms.

It is a modular codec. The camera connects externally — EagleEye E70 for large rooms, E360 for 360-degree coverage in non-traditional spaces. Microphone arrays position where the room requires, not where a video bar can reach. Up to four TC10 controllers pair simultaneously — one at each end of a long table, one on the side credenza, one mounted outside the door as the Teams Panel. Microsoft Teams Rooms native on VideoOS 5.0. Support through 2032. The divisible training room runs two simultaneous calls from a single G7500 codec — half the hardware, one Poly Lens management entry, one maintenance responsibility.

SystemModular codec — separate camera, mic arrays, speakers
TC10 controllersUp to 4 simultaneously
Teams certAndroid 13 · VideoOS 5.0 · Certified
ReplacesPolycom Group 700 · HDX 7000 / 8000 / 9000
AED 60,000+ fully configured
→ WhatsApp for boardroom assessment
Scalable · Any Room Size · Expand Without Replacing

Poly Studio G62

Microsoft Teams Rooms certified · VideoOS 5.0 · Modular & expandable

The G62 is for the organisation that knows what they need today and knows things will change. It operates as a fully capable Teams Rooms system out of the box. But when the medium conference room gets extended, when the organisation adds a partition, when a second display goes on the wall — the G62 handles each change through hardware addition rather than hardware replacement. The codec stays. The peripherals expand around it.

The financial argument is clean: capital expenditure follows the actual need. You don't spend on the room as you want it in five years. You spend on the room as it is today, and add as it grows. VideoOS 5.0 on Android 13, Teams Rooms certified, Poly Lens managed, support through 2032.

SystemModular codec — E70/E60 camera compatible
Teams certAndroid 13 · VideoOS 5.0 · Certified
Support to2032
AED 25,000 – 60,000 depending on configuration
→ WhatsApp for room assessment
The TC10 Touch Controller — Two Modes, One Device

The TC10 Does More Than Most People Know

Most people think of the TC10 as the screen you tap to join a call. It is also the scheduling panel on the outside of the door. It is the room booking display visible from 10 metres. It is the DirectorAI configuration tool. And in a boardroom, there can be four of them on a single system. Here is what the TC10 actually does.

Inside the Room — Controller Mode

The Teams Rooms Controller

Paired to the room system, the TC10 is the room's Teams interface. It shows the day's Outlook calendar — every meeting that has this room booked appears on screen before anyone walks in. One tap joins the meeting. No dialling. No PIN. No "are you the host?" moment.

  • Today's calendar from Exchange/Outlook — visible on screen before the meeting
  • One-touch join — tap the meeting, call starts. No manual dialling
  • Camera control — adjust framing, set DirectorAI Perimeter boundary zones
  • Content sharing — initiate from the controller, no laptop needed
  • Volume and mic control during calls
  • Motion sensor — wakes screen when someone enters, sleeps when room empties
  • LED status bars — show call status at a glance without reading the screen
  • Up to 4 TC10 controllers per system on G7500 — one at each end of a long table
Outside the Room — Teams Panel Mode

The Room Scheduling Panel

Mounted outside the room door in standalone Microsoft Teams Panel mode, the TC10 becomes a room availability display. No second device required. The same TC10 hardware. A different software mode. The entire floor knows which rooms are free without walking to check.

  • Room availability display — current meeting, next meeting, full day shown on screen
  • LED status bars — green when free, red when occupied. Visible from 10 metres
  • Book a room directly on the panel if it's free — no app, no phone needed
  • Exchange calendar sync — live, accurate, updates the moment a booking changes
  • Ad-hoc meeting start — tap to reserve the room right now for an impromptu session
  • Room name and current meeting host displayed — no confusion about who is inside

DirectorAI Perimeter — Set Once, Stays Forever

From the TC10 Admin Settings, an administrator draws boundary zones in a live view of the room. The camera's AI framing only activates inside those boundaries — anyone outside, in a corridor, at an adjacent desk, or near the room entrance stays invisible to remote participants. The live preview on the TC10 screen shows exactly which people are included and excluded as you draw the boundary. Set it once. It persists across reboots. AED pricing for TC10: AED 3,000 – 5,000. → WhatsApp for TC10 pricing

Teams Rooms Accessories

What Else Your Meeting Room Might Need

The system gets you started. The accessories complete the room. These are the four most common additions to HP Poly Teams Rooms deployments in Dubai — each one solving a specific problem that the core system alone cannot address.

G7500 & G62 · Large Rooms

EagleEye E70 Smart Camera

When the room is too large for a video bar's built-in camera to frame everyone properly, the E70 is the answer. A dual-lens 4K smart camera that connects to the G7500 or G62 codec externally. The wide-angle lens covers the full room. DirectorAI uses the E70's dual lenses to track the active speaker and switch framing automatically — the same intelligence as the X72's dual-camera system, available as an external accessory for modular deployments.

For boardrooms where the table is longer than the X52's 6-metre mic range, or where the display is positioned far from the camera — the E70 is specified. For training centres where 30 people need to be seen properly. For executive suites where the production quality of the video matters to the people in the room.

AED pricing on request
Long Conference Tables · X52 & G-Series

Expansion Microphone Arrays

The Poly Studio X52's built-in microphones have a 6-metre pickup range. The standard Dubai 10-person conference room fits inside that range. The boardroom that seats 20 around a 12-metre table does not. The person at the far end drops out of the conversation — remote participants hear them poorly, they repeat themselves, they stop contributing. That is the specific problem expansion microphones solve.

Expansion mic arrays extend microphone coverage to match the table length. They connect to the X52 or G-series codec directly. The signal processing combines with the built-in microphone array for uniform pickup across the full table. The person at the far end is heard as clearly as the person at the front. It changes the dynamic of long-table meetings permanently.

AED pricing on request
BYOD Rooms · Flexible Spaces

Poly Sync 40 / 60 Speakerphone

Not every room needs a full Teams Rooms system. The break-out space where three people occasionally join a Zoom call. The phone room. The informal huddle area with a screen but no dedicated system. For these spaces, the Poly Sync 40 or Sync 60 provides professional audio without the infrastructure of a room system. USB and Bluetooth — connects to any laptop, any platform, any meeting.

The Sync 60 adds USB camera passthrough — it can act as the room's audio hub while a separate camera provides video. For flexible spaces in a Dubai office that need audio quality without a full installation, the Sync is the right specification. AED 950 for the Sync 40. AED 1,800 for the Sync 60.

Sync 40: AED 950 · Sync 60: AED 1,800
Installation Hardware

Wall Mounts, Credenza Mounts & Cabling

The system ships with the hardware it needs to function. What it doesn't ship with is the mounting hardware specific to your room's wall type, ceiling height, display position, and cable management requirements. In Dubai's premium office fit-outs — plasterboard walls, concealed cable runs, specific VESA bracket requirements for expensive display units — the mounting specification matters.

We assess mounting requirements during the site survey and specify the correct brackets, cable lengths, and management solutions before hardware arrives on site. The TC10 wall mount bracket for outside-door installation. VESA-compatible mounts for the X-series video bars behind the display. Cable management for the PoE run from the network point to the system. Everything confirmed before day one.

Assessed and quoted per site

Planning a multi-room Teams Rooms deployment? We supply accessories alongside systems and ensure compatibility before any hardware is ordered — no returned items, no wrong cables, no surprises on site.

VideoOS 5.0 · Android 13 · ISE Barcelona 2026

The CFO Asked How Long Until We Do This Again

Every time someone approves an AV budget in Dubai, the same question comes up somewhere in the meeting: "When is the next time we're having this conversation?" The answer used to be vague. With VideoOS 5.0, it has a specific date attached to it.

Not Just an Android Update

HP describes VideoOS 5.0 as "a comprehensive architectural overhaul" — not a version bump. The underlying platform that Teams and Zoom run on was rebuilt from the ground up. This architecture is what enables the 2032 support commitment. A system running VideoOS 4.x cannot receive 5.0 through an update. The X30 and X50 are permanently excluded. They run Android 10 on an architecture that cannot make the jump.

What Improves From Day One

Smarter DirectorAI camera framing. Enhanced AI noise blocking that runs on the device itself — no cloud dependency, no latency. Multi-microphone audio mixing that combines inputs intelligently rather than defaulting to the loudest signal. Faster TC10 touch controller response. These improvements are available from the first meeting after the VideoOS 5.0 update, not in a future release.

The 2032 Answer — In Writing

HP published the VideoOS 5.0 lifecycle roadmap at ISE 2026: Android 17 delivery on X32, X52, X72, and G62 in 2028. Full device support through 2032. This is a publicly available, documented product commitment — not a verbal assurance from a sales call. A 2026 purchase of any VideoOS 5.0 system gives a minimum six-year lifecycle. The next budget conversation is 2032.

VideoOS 5.1 — Expected Q3 2026: The next update adds DirectorAI multi-camera automatic switching for the X72 — the system will switch between wide-angle and telephoto based on predictive AI tracking, not just reactive speaker detection. For large rooms where the camera currently follows a beat behind the speaker, this update closes the gap. All VideoOS 5.0 systems receive 5.1 automatically through Poly Lens. No manual update required.

The Microsoft Teams recertification point — specifically for Dubai IT managers:

Microsoft Teams Rooms certification is not permanent. It requires recertification as Teams and Android versions update. The X30 and X50 lost their certification roadmap because Android 10 cannot support the Teams Rooms requirements of the current platform. VideoOS 5.0 systems on Android 13 carry Microsoft's recertification through the documented lifecycle — every Teams Rooms feature Microsoft releases between now and 2032 arrives on the device automatically. The room you buy in 2026 joins Teams in 2032 exactly as it joined Teams on day one. One touch. Every time.

IT Management · Free With Every System

What IT Gets — Before and After the Meeting

The meeting itself is visible to everyone. What happens before and after — room health, device status, call quality degradation, firmware drift — is invisible unless you have the tools to see it. HP Poly gives IT two layers of visibility without adding a management platform to the budget.

Device Layer

Poly Lens — What's Happening Inside the Hardware

Poly Lens is HP Poly's cloud device management platform. It is included at no cost with every HP Poly video conferencing system. No subscription. No add-on licence. The hardware and the management platform ship together.

From the Poly Lens dashboard: firmware version per device, camera health status, audio quality scores per session, microphone performance, network connectivity status, and call duration analytics across every room in the fleet. For a Dubai company with rooms in Business Bay, Abu Dhabi ADGM, and a site in Riyadh — every device is visible in one browser tab. Firmware updates push simultaneously to all locations. A configuration change deploys to 20 rooms in the time it would take to visit one.

Platform Layer

Teams Admin Center — What Microsoft Sees From Their Side

The Teams Admin Center is Microsoft's management portal for Microsoft 365 and Teams Rooms. It shows call quality from the network and platform perspective — packet loss, jitter, audio quality scores from the Teams infrastructure side. Certified HP Poly systems appear in the Teams Admin Center as managed room endpoints. IT can see every room's status from the Microsoft portal alongside the rest of the Microsoft 365 estate.

The two layers together cover everything. Poly Lens shows what is happening inside the hardware. Teams Admin Center shows what is happening on the Microsoft network and platform. A call quality problem surfaces in one or both dashboards before the first user complaint arrives. IT resolves it before the next meeting.

Zero-Touch Deployment

Configure device profiles in Poly Lens before hardware ships. Systems apply settings automatically on first network connection. IT never visits the desk.

Room Usage Analytics

Call frequency per room. Average duration. Peak usage times. The data to show which rooms justify their investment — and which need to be reconsidered.

SCEP Certificate Management

Automatic certificate enrollment and renewal for all devices. 3072-bit support. For regulated environments in DIFC, ADGM, and UAE government entities.

Polycom Legacy Systems

Your Polycom Is Connected to Teams. That Is Not a Teams Rooms System.

The Polycom Group Series, HDX, and RealPresence systems that Dubai offices deployed through the 2010s were never issued Microsoft Teams Rooms certification. They connect via SIP. Calls go through. And every Teams Rooms feature — one-touch join, calendar display, live captions, recording, intelligent recap, Teams Admin Center visibility — is absent. If your organisation has standardised on Teams, the Polycom hardware is the limitation. Here is the direct replacement for every legacy model.

Your Current System Teams Status HP Poly Replacement What the Migration Looks Like
Polycom Group 300 / 310 SIP only — no cert Poly Studio X32 Same small room position. Same display. PoE cable replaces codec wiring. Teams native from day one — one-touch join on TC10.
Polycom Group 500 SIP only — no cert Poly Studio X52 + TC10 Most common migration in Dubai. Same room, same display, same cable position. DirectorAI replaces EagleEye Director. 3–4 hours total. Teams native from handover.
Polycom Group 700 SIP only — no cert Poly Studio G7500 Modular architecture preserved. E70 replaces EagleEye IV-12x. Same boardroom philosophy — separate camera, mics, codec. Teams native from day one.
Polycom HDX 7000 / 8000 EOL 2021 — no Teams Poly Studio X52 Comparable room size. 4K replaces HD. Android 13 replaces proprietary firmware. Teams Rooms certified from day one — the HDX had neither Teams nor certification.
Polycom HDX 9000 EOL 2021 — no Teams Poly Studio G7500 Premium large-room equivalent. Modular, multi-camera, boardroom class. The executive room gets the system it deserved in 2010.
Poly Studio X30 / X50 Cert expires Sept 2026 Poly Studio X32 / X52 Same mounting bracket. Same PoE connection. Drop-in replacement. Android 13 and 2032 support vs Android 10 and an expiry date. Do this before September.

What the Group 500 → X52 migration actually looks like in a Dubai office: The existing Group 500 codec and EagleEye camera come down. The X52 mounts to the same display via VESA bracket or sits on the credenza. The same network point powers it via PoE+. The TC10 mounts on the conference table. Configuration takes approximately one hour — Teams resource account linked, calendar synced, DirectorAI configured. Live call test before handover. The room joins Teams with one tap from the TC10 calendar view. Total time from arrival to handover: 3–4 hours. → WhatsApp us your current model

Microsoft Teams Rooms Licensing

Basic vs Pro — Which Licence Does Your Room Need

The hardware and the licence are two separate things. HP Poly supplies and installs the hardware. The Microsoft licence is between you and Microsoft, billed by Microsoft directly. Here is what the difference between Basic and Pro means practically for your rooms.

Teams Rooms Basic

Included with Microsoft 365 — up to 25 rooms

The Basic licence covers core Teams Rooms functionality — one-touch join, calendar display on the TC10, screen sharing, and standard meeting features. For most Dubai SMEs and small-to-medium corporate offices with fewer than 25 meeting rooms, the Basic licence delivers a fully functional Teams Rooms experience at no additional cost beyond the Microsoft 365 subscription you already pay.

Right for: offices with up to 25 meeting rooms, standard meeting use, no specialised compliance requirements.

Teams Rooms Pro

Additional Microsoft licence — enhanced management + AI features

The Pro licence adds AI meeting intelligence (intelligent recap, automatic action items), enhanced Microsoft Intune device management, Teams Rooms Managed Services for proactive Microsoft support, advanced analytics in Teams Admin Center, and advanced security features. For regulated organisations, multi-site enterprises, or any company where Microsoft's managed support for the room estate is a requirement — Pro is the correct specification.

Right for: regulated environments, enterprises with 25+ rooms, organisations using Teams Rooms Managed Services, AI meeting features required.

HP Poly hardware works with both licence tiers. We help you understand which tier your rooms need based on your use case and organisation size — before you commit to either.

Platform Flexibility

On Teams Today. Uncertain About Tomorrow. The Hardware Protects You Either Way.

The Dubai multinational subsidiary whose parent company in London is standardising on a different platform. The company mid-acquisition watching two Microsoft 365 tenants being consolidated. The IT manager who was told "decide on a platform" and knows the answer might change in 12 months.

Every HP Poly X-series and G-series system running VideoOS 5.0 is certified for both Microsoft Teams Rooms and Zoom Rooms natively. Switching platforms is a 30-minute software reconfiguration and a licence change. No hardware replacement. No new installation. No fresh capital request. The room hardware stays in place. The platform changes around it. Buying an HP Poly Teams Rooms system in 2026 is not a commitment to Teams forever — it is a commitment to a hardware platform that accommodates whichever direction your organisation takes.

The practical implication for a Dubai IT manager:

If your organisation is on Teams today but a parent company acquisition changes the platform decision — your HP Poly systems switch in 30 minutes. If you standardise on Zoom tomorrow and come back to Teams in three years — the hardware accommodates both decisions. The systems you buy today work for both platforms. The capital expenditure is protected regardless of the platform outcome.

AED Pricing

HP Poly Microsoft Teams Rooms — AED Pricing Dubai

All prices below are in AED. Microsoft Teams Rooms and Zoom Rooms licences are billed separately by Microsoft and Zoom respectively — hardware pricing does not include software licences.

Poly Studio X32 — Small Room System
4–8 people · Teams Rooms or Zoom Rooms native · TC10 optional
AED 8,000 – 15,000
Poly Studio X52 + TC10 — Medium Room System
8–12 people · Most installed in Dubai · TC10 controller included
AED 15,000 – 25,000
Poly Studio X72 — Large Room System
12–25 people · Dual 4K cameras · DirectorAI multi-camera
AED 25,000 – 45,000
Poly Studio G7500 — Boardroom / Modular
20–50+ people · E70 camera · Multiple mic arrays · Up to 4 TC10
AED 60,000+
Poly Studio G62 — Scalable Modular System
Any room size · E70 compatible · Expand without replacing
AED 25,000 – 60,000
Poly TC10 Touch Controller
In-room Teams Rooms controller or standalone Teams Panel
AED 3,000 – 5,000
Legacy Polycom Upgrade Assessment
Group Series, HDX · Site survey, migration recommendation, quote
No charge

WhatsApp us the room size and number of rooms — we send an itemised AED quote the same business day.

From Survey to Working Room

What the Day of Installation Looks Like

A Teams Rooms system that is physically installed but not properly commissioned is a box on a wall. The commissioning — the Teams resource account, the Exchange calendar sync, the TC10 pairing, the DirectorAI calibration, the Poly Lens enrolment — is what makes it a working room. We don't leave until those are done and a live call has been made.

1

Site Survey

Room dimensions, display position, network point location, PoE availability, cable run assessment. Same-day across Dubai and Sharjah.

2

Supply & Delivery

Hardware from Dubai stock. Delivery to site within 1–3 working days of order confirmation. No international shipping delays.

3

Install & Commission

Mounting, PoE cabling, display connection, Teams Rooms resource account, Exchange calendar sync, TC10 pairing, DirectorAI setup, Poly Lens enrolment.

4

Live Call Test

One-touch join from TC10 calendar verified. Camera tracking confirmed. Audio quality checked from both ends. We leave when the room works.

Coverage: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain — all seven UAE emirates. DIFC, DMCC, Business Bay, JLT, Barsha Heights, Dubai Internet City, Dubai Media City, JAFZA, DAFZA, Dubai South, Dubai Healthcare City, DWTC, and all major free zones. Huddle rooms: half a day. Multi-room boardroom deployments: 1–2 days per floor.

Common Questions

Frequently Asked Questions

What is the difference between Microsoft Teams and Microsoft Teams Rooms?
Microsoft Teams is the software application — the one on your laptop, your phone, your desktop. Microsoft Teams Rooms is the certified hardware ecosystem — room systems, touch controllers, and cameras that are specifically tested and approved by Microsoft to deliver the native Teams experience in a meeting room. Teams Rooms provides one-touch join from the room controller, calendar integration with Outlook, live captions, recording from the room, and every Teams Rooms feature update Microsoft releases. A room "connected to Teams" via SIP is not a Teams Rooms system — it can make a call, but the native experience is absent.
My Polycom Group 500 connects to Teams. Why do remote participants complain about the experience?
The Polycom Group 500 was never issued Microsoft Teams Rooms certification. It connects via SIP — a compatibility bridge that provides basic call connectivity but none of the Teams Rooms native features. No calendar display on the controller. No one-touch join. No live captions. No recording. No intelligent recap. No Teams feature updates. Every time Microsoft releases a Teams Rooms improvement, the Group 500 receives nothing. Remote participants experience the symptoms of SIP — manual join codes, missing features, audio that is fine but not optimised. The Poly Studio X52 is the direct replacement: same room size, same display position, Teams Rooms certified from day one.
Which HP Poly system for a 10-person conference room on Microsoft Teams?
The Poly Studio X52 with TC10 touch controller. It covers 8–12 people, is the most installed HP Poly system in Dubai for this exact use case, has a 20MP 4K camera with 95-degree field of view covering the full table, a 6-metre microphone range, and Teams Rooms native certification on VideoOS 5.0. The TC10 shows the day's Outlook calendar — one tap joins the meeting. AED 15,000–25,000 for the system and controller. WhatsApp us the room dimensions for a same-day itemised quote.
What is DirectorAI Perimeter and why does it matter for glass-wall meeting rooms?
DirectorAI Perimeter is a feature in the HP Poly VideoOS firmware that allows an administrator to draw a boundary zone in a live camera view on the TC10 screen. The camera's AI framing only activates inside that boundary — anyone outside it (corridor traffic, adjacent desk workers, the area behind a glass wall) is completely excluded from the frame that remote participants see. For open-plan Dubai offices with glass-wall meeting rooms, this eliminates the problem of remote participants watching background movement during calls. It is configured once in TC10 Admin Settings and persists permanently. Most Dubai IT managers are unaware it exists.
Can the TC10 be used outside the room door as a booking panel?
Yes. The TC10 operates in two modes — paired Teams Rooms controller (inside the room) or standalone Microsoft Teams Panel (outside the room door). In panel mode, it displays the room's Exchange calendar, shows current and upcoming meetings, and allows ad-hoc bookings directly from the screen. The LED status bars on the left and right edges show green when free and red when occupied — visible from 10 metres down a corridor without reading the screen. The same TC10 hardware, two software modes. No additional device required.
We're currently on Zoom but might move to Teams. What system should we buy?
Any HP Poly X-series or G-series system running VideoOS 5.0 — X32, X52, X72, G62, or G7500. All are certified for both Microsoft Teams Rooms and Zoom Rooms natively. Switching platforms takes approximately 30 minutes — a software reconfiguration and a licence change. No hardware replacement, no reinstallation. The room hardware is protected regardless of which platform your organisation standardises on. This flexibility is a specific design decision in VideoOS 5.0.
Do I need a PC in the meeting room for HP Poly Teams Rooms?
No. HP Poly X-series and G-series systems running VideoOS 5.0 run Microsoft Teams Rooms natively on Android 13. There is no PC in the room. The video bar IS the computer — it connects to the display via HDMI, receives power and network via a single PoE cable, and runs Teams Rooms directly. No Windows. No antivirus. No patch Tuesday. No disk failure. IT manages the device through Poly Lens remotely.
What is Poly Lens and is it included with HP Poly systems?
Poly Lens is HP Poly's cloud device management platform — included free with every HP Poly video conferencing system. IT administrators use it to push firmware updates simultaneously to every device in the fleet, monitor call quality and device health, view room usage analytics, configure settings remotely, and deploy zero-touch commissioning for new installations. For organisations with rooms across multiple UAE locations, Poly Lens means the entire fleet is managed from one browser tab. We assist with Poly Lens setup as part of every HP Poly deployment.
Should I buy a Poly Studio X30 or X50 — they appear to be available at lower prices?
No. The X30 and X50 run Android 10 and cannot receive VideoOS 5.0. Their Microsoft Teams Rooms certification expires September 2026. After that date, Microsoft will issue no further updates, security patches stop, and new Teams Rooms features will not be available on these devices. The X32 and X52 are priced comparably, run VideoOS 5.0 on Android 13, and are certified through 2032. If you are buying a Teams Rooms system in 2026, specify X32 in place of X30 and X52 in place of X50. Any other recommendation is not in your interest.
How long will my HP Poly Teams Rooms system be certified and supported?
HP Poly published the VideoOS 5.0 lifecycle roadmap at ISE Barcelona in February 2026: Android 17 delivery on X32, X52, X72, and G62 in 2028, full device support through 2032. This is a documented, publicly available commitment from HP — not a verbal assurance. A 2026 purchase of any VideoOS 5.0 system gives a minimum six-year lifecycle. The next hardware refresh conversation is 2032.
What is the Teams Rooms Basic vs Pro licence difference?
The Basic licence is included with Microsoft 365 for up to 25 rooms and covers core Teams Rooms functionality — one-touch join, calendar display, screen sharing, standard meeting features. The Pro licence adds AI meeting intelligence (intelligent recap, automatic action items), advanced Microsoft Intune device management, Teams Rooms Managed Services, and enhanced security features. HP Poly hardware works with both. We help you understand which tier your organisation needs before you commit to either.
Can one HP Poly G7500 handle a training room that splits into two spaces?
Yes. The G7500 accepts multiple camera inputs and multiple microphone arrays, and handles two simultaneous Teams calls from a single codec. When the room divides, each half has its own microphone array positioned in that space and its own camera input — two independent calls running simultaneously. When the room joins, both calls terminate and the full-room single session resumes. One Poly Lens management entry. One maintenance responsibility. Half the hardware cost of two separate systems. Most Dubai training centre managers are unaware this is possible until someone tells them.
Which areas in the UAE do you supply and install Microsoft Teams Rooms systems?
Polycom Dubai supplies and installs HP Poly Microsoft Teams Rooms systems across all seven UAE emirates, with active boardroom and meeting room installations spanning Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain since 2010. As of 2026, our Dubai installation coverage includes Business Bay, DIFC, Jumeirah Lake Towers (DMCC), Barsha Heights (TECOM), Dubai Internet City, Dubai Media City, Dubai Silicon Oasis, Downtown Dubai, Sheikh Zayed Road, Jebel Ali Free Zone (JAFZA), Dubai Airport Free Zone (DAFZA), Dubai Investment Park, Dubai Healthcare City, Dubai Knowledge Park, Al Quoz Industrial, Ras Al Khor, Dubai South, Dubai World Trade Centre, Al Garhoud, Bur Dubai, and Deira. Outside Dubai: Abu Dhabi including Musaffah, ADGM, and Khalifa Industrial Zone; Sharjah including SAIF Zone and Hamriyah Free Zone; Ras Al Khaimah including RAKEZ; and Fujairah Free Zone. Same-day site survey available across Dubai and Sharjah. Abu Dhabi and northern emirates scheduled with 1–2 days notice.
Do you export HP Poly Teams Rooms systems outside the UAE?
Yes. Dubai is our primary supply hub for HP Poly video conferencing systems across 43 countries in the Middle East, Africa, and Central Asia. Microsoft Teams Rooms systems — X32, X52, X72, G7500, G62 — are available for export from Dubai stock to Saudi Arabia, Qatar, Oman, Kuwait, Bahrain, Egypt, Morocco, Kenya, Nigeria, Ghana, South Africa, Pakistan, Bangladesh, and others. EXW and CIF pricing available. Export documentation provided. WhatsApp the destination country and system for a same-day freight quote.
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Regional Supply · Dubai to MEA

Microsoft Teams Rooms — Dubai Supply Hub for MEA

Dubai is the primary supply point for HP Poly Microsoft Teams Rooms systems across the Middle East, Africa, and Central Asia. All models stocked in Dubai for same-week dispatch.

Gulf & Middle East

Saudi Arabia, Qatar, Oman, Kuwait, Bahrain, Iraq, Jordan, Lebanon, Yemen. HP Poly Teams Rooms systems shipped from Dubai stock. EXW and CIF pricing. In-country installation coordination for KSA.

Africa

Kenya, Nigeria, Ghana, South Africa, Egypt, Morocco, Tunisia, Algeria, Uganda, Tanzania, Rwanda, Mozambique, Zambia, Cameroon, Senegal, Mauritius, Libya, Zimbabwe. Full manufacturer warranty. Export documentation.

Central & South Asia

Pakistan, Bangladesh, Kazakhstan, Uzbekistan, Azerbaijan, Georgia, Armenia, Turkey, Kyrgyzstan, Tajikistan, Turkmenistan, Afghanistan. Consolidated shipments for volume orders.

About Microsoft Teams Rooms Dubai

Polycom Dubai is an authorized HP Poly partner supplying and installing Microsoft Teams Rooms certified systems in Dubai and across the UAE. HP Poly Teams Rooms systems supplied: Poly Studio X32 (AED 8,000–15,000, small rooms 4–8 people); Poly Studio X52 + TC10 (AED 15,000–25,000, medium rooms 8–12 people); Poly Studio X72 (AED 25,000–45,000, large rooms 12–25 people); Poly Studio G7500 (AED 60,000+, boardrooms 20–50+ people); Poly Studio G62 (AED 25,000–60,000, scalable modular). All systems run VideoOS 5.0 on Android 13, are Microsoft Teams Rooms certified, and are supported through 2032 per HP Poly's published roadmap. TC10 touch controller available in paired room controller mode and standalone Microsoft Teams Panel mode. Poly Lens device management included free. Legacy Polycom Group Series, HDX, and RealPresence replacement and migration services available. X30 and X50 Teams Rooms certification expires September 2026 — X32 and X52 are the current replacements. Services: sales, site survey, installation, Teams Rooms commissioning (resource account, Exchange calendar, Poly Lens), and post-installation support. Coverage: all seven UAE emirates. Export: 43 countries MEA. Contact: WhatsApp +971-55-986-3697. Website: polycomdubai.com/microsoft-teams-rooms-dubai/. Address: International City, Dubai, UAE. Monday–Saturday 8:00 AM–6:00 PM.

Ready When You Are

Tell Us the Room Size and Your Platform. Everything Else Follows.

WhatsApp us the room size, how many rooms, and whether you're on Teams or Zoom. We come back the same business day with the right HP Poly system, AED pricing, and a site survey date if you want one.

Polycom Dubai · International City, Dubai, UAE · Monday–Saturday 8:00 AM – 6:00 PM